Website Maintenance Services with 100% Website Care and Support

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New Concept is a web designing and web maintenance agency based in Mumbai, India. We deliver our services cost-effectively within time constraints. We aim to keep your website secure and up-to-date so that your website would not be a challenge for your business growth. Our in-house-developed platform makes us achieve our aim with an easy-to-opt process. Let our in-house experts help you with handling your day-to-day website change requests and issues related to content management, eCommerce, Hosting & Email address, SSL certificates, Loading issues, etc. Being a Platform Independent Website Maintenance Provider, we do serve a wide range of platforms like WordPress, Magento, CodeIgniter, OpenCart, WooCommerce, CakePHP, etc.

Our website maintenance programs or website AMC ensure that your website is always updated and secured. We include all kinds of website maintenance and support services you require to ensure both the short and long-term success of your online marketing.

Website Maintenance Services

A website maintenance service will help you keep your site up to date: keeping it functioning quickly and smoothly, safe from hackers and malware, and looking great. Depending on the type of business, and the size of the business, you may require a certain amount of maintenance work to be carried out on your website. This could be anything from adding new content to your website, updating your blog with new posts and pages, adding new products to your website, fixing broken links, making changes to the look and feel of your website, to uploading images or videos, and many more.

There are many advantages to outsourcing your website maintenance work, such as; increased productivity, reduced costs due to not having to maintain in-house staff, access to many professional web designers with different skill sets, and varying prices for their services.

What are website maintenance services?
Website maintenance is the process of making sure that your site stays up-to-date and running smoothly.It can include making minor changes or adding content, making it fast-loading as well as removing spam comments and other malicious code.
How does website maintenance work?
Website maintenance is the process of keeping your website up-to-date and running smoothly for your visitors.The word “maintenance” is often confused with “updates,” but there’s a big difference between the two. Updates are what you do to make changes and add new features, while maintenance is what you do to keep things running smoothly.At any given time, there are a lot of moving parts that go into making sure your website is working properly web hosts, infrastructure, third-party integrations, security systems, and more. Website maintenance can include everything from checking the status of these different pieces on an ongoing basis to fixing problems as they arise to updating code or even replacing hardware when it becomes too outdated or worn down to function properly.
What are the benefits of website maintenance?

For a website owner, website maintenance has both short and long-term benefits. First, it ensures that the website is always online. This is particularly important for businesses as it is impossible to earn revenue from an offline website. Second, with regular maintenance, the website owner can avoid making major repairs on a site that does not function at all. This is extremely important for business owners who need their websites to attract
customers and bring in revenue. Regularly scheduled maintenance also enables the site owner to foresee any problems that could arise and to act before they become serious issues.

In addition to the practical reasons for maintaining a website, there are other reasons such as keeping up with technology or trends in web design. A business might want to redesign its website but only if it feels that redesigning the site will improve its effectiveness in attracting customers. Regular maintenance helps the site owner determine whether or not the time has come to hire a web designer or make changes to the existing site.

What Types of Maintenance Services Are Available?

Maintenance plans can differ by the amount of care they offer for your site. They can range from simple updates like security patches to complete overhauls of your site such as a redesign with new content. The plan can also range in terms of how frequently it is implemented – some plans will provide an update every few months while other services offer daily updates. 

How much does website maintenance cost?

That’s a question that goes through the minds of many small business owners, and it’s one we hear often. The answer to this question is that “it depends.” What it depends on is what services you’re paying for, how often they’re needed, and who’s going to be performing them. On average, website maintenance will cost in between $700 – $1200 per year.

Let's Start A Web Maintenance Project Together



    The 9 Pillars of Our

    Web Maintenance Services

    Performance Checkup

    Our intensive maintenance checklist ensures your website performs at its best. All the performance monitoring activities are scheduled through our automated CRM system. Through our CRM System, you will get a detailed reports on a monthly basis.

    • Optimize website speed and performance
    • Best caching implementation
    • Optimize images and reduce size up to 90%
    • Compression techniques for fast download
    • Get rid of spam comments

    Fixes and Enhancements

    To make your website bug free, we do regular bug fixes, website health checkups, and improvements. Our dedicated team takes care of any issue that arises through third-party plugins or by the core itself. Your issue would be resolved at the highest priority.cc

    • Regular Core Update
    • Consistent Plugin Update
    • Theme update for a fresh experience
    • Deleted Unused themes and plugins.
    • Regularly Find & Fix Broken Links

    Clarity of Deliverability

    We make sure that you are getting what you pay for and that you are satisfied with the service we provide. We also make sure that you are kept up to date on the work we are doing on your site.

    • Monthly Preventive Activity Report
    • Advanced Performance Report
    • Uptime Monitoring Report
    • Ticket Insight Report
    • Google Analytics Traffic Report

    Functionality Check

    We check whether all forms are working properly and whether inquiry emails are getting received. We also check for any broken links on the website and rectify it. Broken links are a bad sign for SEO, hence it helps to keep your SEO health score high.

    • 24x7 Uptime Monitoring and Action
    • Team of Passionate Developers
    • Hand-Holding Support
    • Consultation with Experts as Needed
    • Constant monitoring for database errors

    Tech Support

    Our technical support team will constantly update you via our auto ticket management system. Also, our support team connects through calls or email as required. Through all the mediums, we ensure that the majority of tickets get resolved in 24-48 hours.

    • Auto ticket management system
    • Clean up logs and database
    • Scan and Remove Malware
    • Spam and Phishing Prevention
    • Debugs chronic issues

    Hack & Virus Proof

    Our Security implementations prevent and protect from hacking, malware, and viruses. In any disgraced situation of hack or malware, our team takes it on most priority to resolve the issue. And we'll keep in sync with you unless it is 100% hack free.

    • Diagnose and fix errors as they appear
    • Automated Security Scan
    • Firewall Setup and Virus Protection
    • Brute force attackers protection
    • captcha protection

    Mobile & Browser Optimization

    We guarantee that you won't be penalized for not having a fully responsive website. If a section is not responsive, we address it so that it is.

    • Minor Mobile Responsibility Issue Resolution
    • GZip Caching Implementation
    • Lazy Load for Performance
    • Solving Alignment Issues
    • Browser caching for Mobile Speed

    Increase Conversion Rate

    Our expertly-engineered Web Case service will boost your conversion rate by ensuring that everything works smoothly and efficiently.

    • CDN Implementation
    • Implement Conversion Friendly Change
    • Implement Conversion Friendly Change
    • Implementing Third-Party Scripts
    • Conversion Consultation as Required

    Clarity of Deliverability

    We make sure that you are getting what you pay for and that you are satisfied with the service we provide. We also make sure that you are kept up to date on the work we are doing on your site.

    • Monthly Preventive Activity Report
    • Advanced Performance Report
    • Uptime Monitoring Report
    • Ticket Insight Report
    • Google Analytics Traffic Report

    Predefined

    Website Maintenance Process

    Support Our Website Care team is there to support you with any technical difficulties with the website's performance.
    Update In this phase, our team does all the required updations to the website requested by you. We ensure it gets done in 24-48 hours or less. Apart from your request, we do all the periodic updates as proposed.
    Report We believe in keeping complete transparency and we provide up-to-date Monthly / Quarterly Website Traffic reports and Monthly / Quarterly Activity reports of our work on your website which will help you understand your site's performance. The frequency is as per the scope of work defined.
    Initiate Our technical team initiates a maintenance project through the CRM system. Post initiation we do all the one-time necessary activities to ensure the newly initiated project is fully protected. It includes a full backup of your website too.
    Protect Through the program, we ensure that the website codes, database, and credentials are fully secured and maintained. To achieve this we used several technologies that are tested and have been used by us for a long time. The security implementations we do on your website are highly proven.
      Select one From our Specialized

      Website Maintenance Packages

      Pick Your Suitable Plan Right Away!

       
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      WP-Essential

      Essential Support for Your WordPress Websites

      . Get Quote
      • 5 Monthly Website Edits
      • Unlimited Standard Support
      • Monthly Web Page Design
      • Monthly Off-Site Backup
      • Monthly Security Scanning
      • Basic Performance Tune
      • Booster Bundle*
      • Performance Report
      • 24*7 Website Monitoring
      • Downtime/Restoration Support
      • Domain & Hosting Support
      • Domain Expiration Alert
      • SSL Certificate Monitoring
      • Third-Party Comm. Support
      • CDN Implementation
      • Staging Environment
      • Customization Support
      • Google Analytics Setup
      • Search Console Setup
      • Monthly Preventive Checklist
      • WP Core & Plugins Update
      • Monthly Theme Upgrade
      • Broken Link Check & Fix
      • Advance Malware Scanning
      • Online Support System
      • 24/7 Support Ticket Coverage
      • 5+ Detailed Monthly Reports
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      WP-Optimum

      Optimum Support for Your WordPress Websites

      . Get Quote
      • 10 Monthly Website Edits
      • Unlimited Standard Support
      • Monthly Web Page Design
      • Weekly Off-Site Backup
      • Weekly Security Scanning
      • Advanced Performance Tune
      • Advanced Booster Bundle*
      • Monthly Performance Report
      • 24*7 Website Monitoring
      • Downtime/Restoration Support
      • Domain & Hosting Support
      • Domain Expiration Alert
      • SSL Certificate Monitoring
      • Third-Party Comm. Support
      • CDN Implementation
      • Staging Environment
      • Customization Support
      • Google Analytics Setup
      • Search Console Setup
      • Monthly Preventive Checklist
      • WP Core & Plugins Update
      • Monthly Theme Upgrade
      • Broken Link Check & Fix
      • Advance Malware Scanning
      • Online Support System
      • 24/7 Support Ticket Coverage
      • 5+ Detailed Monthly Reports
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      WP-Intense

      Intense Support for Your WordPress Websites

      . Get Quote
      • 15 Monthly Website Edits
      • Unlimited Standard Support
      • Monthly Web Page Design
      • Daily Off-Site Backup
      • Daily Security Scanning
      • Basic Performance Tune
      • Booster Bundle*
      • Performance Report
      • 24*7 Website Monitoring
      • Downtime/Restoration Support
      • Domain & Hosting Support
      • Domain Expiration Alert
      • SSL Certificate Monitoring
      • Third-Party Comm. Support
      • CDN Implementation
      • Staging Environment
      • Basic Customization Support
      • Google Analytics Setup
      • Search Console Setup
      • Monthly Preventive Checklist
      • WP Core & Plugins Update
      • Monthly Theme Upgrade
      • Broken Link Check & Fix
      • Advance Malware Scanning
      • Online Support System
      • 24/7 Support Ticket Coverage
      • 5+ Detailed Monthly Reports
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      WP-Managed

      Managed Support for your WordPress Website

      . Get Quote
      • Unlimited Monthly Website Edits
      • Unlimited Standard Support
      • 1 Monthly Web Page Design
      • Daily Off-Site Backup
      • Daily Security Scanning
      • Advanced+ Performance Tune
      • Advanced Booster Bundle*
      • Weekly Performance Report
      • 24*7 Website Monitoring
      • Downtime/Restoration Support
      • Domain & Hosting Support
      • Domain Expiration Alert
      • SSL Certificate Monitoring
      • Third-Party Comm. Support
      • CDN Implementation
      • Staging Environment
      • Basic Customization Support
      • Google Analytics Setup
      • Search Console Setup
      • Monthly Preventive Checklist
      • WP Core & Plugins Update
      • Monthly Theme Upgrade
      • Broken Link Check & Fix
      • Advance Malware Scanning
      • Online Support System
      • 24/7 Support Ticket Coverage
      • 5+ Detailed Monthly Reports



        Not satisfied?
        Get your money back!

        The quality of our work is always at the highest level, which is why we are confident in the services we offer as uniquely beneficial for your website. However, our clients have the right to end their subscription to our services at any time. We offer a 100% No Questions Asked refund for our Maintenance Services during the first month of business. For monthly subscriptions, the Money Back Period is 14 Days.

        100%

        Money Back Guarantee. We Offer 100% No Question Asked Refund during first 30 Days of Service.

        UNLIMITED

        We Offer Unlimited Standard Technical Support with all our Maintenance Plans.

        SYSTEMIZED

        Take advantage of Word's First Systemized Website Maintenance Program.

        100%

        Backed with a Decade of Industry Expertise to take 100% care of your website.

        Take Benefit of Our

        Manifold Website Maintenance Services

        Website Maintenance

        Our intensive maintenance checklist ensures your website performs at its best. All the performance monitoring activities are scheduled through our automated CRM system. Through our CRM System, you will get a detailed reports on a monthly basis.

        WordPress Maintenance

        Our WordPress maintenance service is the perfect option for websites that need maintenance, security, and updates on a regular basis. We monitor your website, make sure it stays up-to-date, secure it against hackers and other threats, and remind you of important updates.

        WooCommerce Maintenance

        Leverage our WooCommerce maintenance services and we will help you manage your store's performance. You'll be able to see how much revenue and traffic your store is generating, as well as other important metrics, such as average order value, bounce rate, and backlinks.

        Blog Maintenance

        We check whether all forms are working properly and whether inquiry emails are getting received. We also check for any broken links on the website and rectify it. Broken links are a bad sign for SEO, hence it helps to keep your SEO health score high.

        eCommerce Maintenance

        With our eCommerce Maintenance services, we’re focused on providing you with an easy-to-use and powerful eCommerce platform. We’re here to assist you before, during, and after your launch with the best support possible.

        Maintenance Packages

        Our website maintenance packages are designed to keep your website up-to-date. With website maintenance packages, you can get a complete refresh of your branding and copy along with regular updates on the latest technologies, easy content management, and more.

        Website Maintenance Services

        For the past 10 years, our company has been providing website maintenance services to thousands of businesses throughout the world. We’ve been fortunate enough to gain a reputation for being reliable and easy to work with. However, we know that when it comes to your business, it’s not just about the quality of our work; it’s also about whether or not we’re going to be there for you. Be assured, we will be available 24*7 for your need.

        01.

        Experts in the Field

        You can depend on our expertise for any website maintenance task you desire knowing that you will receive our best work at a great price.

        02.

        Experts in the Field

        It will save you time and money. You’ll work on your website and business, rather than being mired in technology.

        03.

        Unique Approach

        We consider every project a unique undertaking, so we’re flexible, fast, and innovative.

        04.

        Most Reliable

        We’ve been fortunate enough to gain a reputation for being reliable and easy to work with. We are available round the clock to make your website work fine all the time.

        05.

        Easy to communicate

        We know the importance of communication and offer numerous ways to stay in touch with us like CRM, Mail, Video conferencing, and Calls

        06.

        Up-to-date websites

        We keep your website current with the latest advances and techniques in website design, coding, and maintenance so that it is in its finest avatar.

        Make Your Website Secure, Protected, and Get Tech Support as Needed!

        Consult our expert and get a quote today to enjoy the best version of your website while keeping it protected and secure.

        The Freshness Factors For A Successfully Website Maintenance

        The website with a higher update frequency has a higher possibility of ranking on Major Search Engines (i.e. Google.com, Yahoo.com, Bing.com) because search engines prefer fresh and updated websites to index. Hence the priority of ranking gets higher compared to your competitors.

        We update your website every now & then so that it attracts visitors to re-visit your website. We create the right up-to-date impression of your business & website which ensures a good influence on the organization.

        Due to frequently updated content, traffic comes from search engines, and also repeated visitors get increased. The updated website communicates with the target audiences and will help you convert your visitors into leads

        Tips For Frequently Updating/Maintaining Websites

        With New Concept, you don’t need to worry about maintaining your website. We will do it for you.

        If you have a blog section on your website, don’t worry, our program will cover it too. Our technical team will help you keep posting the latest articles and blogs as and when requested.

        Whether it’s a small or a major content update request, our website maintenance program covers full content updates. Also, you can optimize content for any digital marketing purpose.

        If you frequently update News & Events on your website then our maintenance plan is the best suited for you. Updation of News & Events makes your visitors more engaged and updated about what’s happening.

        Homepage banners, updating image galleries, event galleries, updating product photos, etc. are included in the Web Maintenance service. By default as in the process, we do optimize images before upload.

         

        Impress Your Visitors With An Updated & Fast Loading Website

        Get immense benefits and features with our website maintenance services.

        >> Optimize website speed and performance

        >> Best caching implementation

        >> Optimize images and reduce size up to 90%

        >> Compression techniques for fast download

        >> Get rid of spam comments

        Looking for custom plans and pricing? Request a proposal to receive yours.

        Maintaining Your Website With Us.

        We maintain your business website, i.e. your online presence while you focus on your business.

         

        Security Optimization

        We provide a full and updated service of security optimization, Google ReCaptcha Integration, Google Analytics Integration, Full Backup, WordPress Update, Plugin Updates, and much more.

        Support System

        We have enabled various ways to raise a support ticket, directly at our website support service link, by our mobile app, or by just dropping an email at the support email id. Apart from all of this you can also contact our support team.

        Activity Reports

        Our website maintenance activity report includes detailed inspection data with screenshots. Along with technical advice from the Technical Inspector, with an easy understanding of technical terms.

        Inspection Checklists

        Our Web Maintenance program has a well-defined and wide inspection checklist. It includes preventive checks like security plugin implementation, captcha integration, etc, and performance checks i.e speed test, broken link check, form processing check, etc.

        Process Automation

        New Concept has a well-developed process automation system that ensures the activities are done as scheduled and reported transparently to the clients.

        Mobile App & Ticket Panel

        Through our Mobile Apps, you can manage your tickets on your mobile itself and communicate with the technical person directly. You can attach files, reply to a ticket, and check responses with ease of time and convenience.

        The Competitive Advantages Of

        Maintaining Your Website With Us.

        We maintain your business website, i.e. your online presence while you focus on your business.

         

        From this…

        • From…Feeling Helpless
        • From… Slow for visitors to load and browse
        • From… Multiple security breaches and warnings
        • From… Missing performance upgrades and features
        • From… Declining website traffic
        • From… Unresponsive and buggy website
        • From… Inexperienced WordPress developers
        • From… Missing Domain & SSL Certificate Renewal
        • From… Missed to take regularly updated backup
        next
        next
        next
        next
        next
        next
        next
        next
        next

        To this…

        • To… Hand-Hold Support
        • To… Blazingly-fast WordPress website
        • To… Fully secured, monitored, and backed up website
        • To… Theme, plugins, and core software are always updated
        • To… Month-on-month website improvements
        • To… Mobile-friendly and optimized website
        • To… Expert WordPress development assistance
        • To… Always Active and Renewed
        • To… Always have a Safe and Recoverable Backup

        Want this peace of mind for one of your business’s most important assets?

         

        Frequently Asked Questions (FAQs)

        Have a question that's not answered here?
        Contact New Concept now!

        Get 360-degree and regualr website maintenance for your entire website, whether it is built on WordPress, Woo-commerce, or any other technology.

        Regularly updating your website with fresh content will prevent your website from hacking as well as help you gain good traffic.

        Place your details in our Get Quote form. Our representative will share a detailed proposal post reviewing the project. Once you accept the proposal, we can start maintaining your website.

        Our Website Maintenance services cover areas such as updating appearance and content, Plugin Updates, Database Optimization, Check all inquiry form, Bugs And error removal, etc.

        Absolutely! We will take care of your data.

        Depending upon the plan you choose, you can provide changes ranging from twice to ten times in a month.

        We assure that each of our tickets gets closed in 24-48 hours. However the TAT may increase in case of a major change request.

        Depending on your platform and the complexity of the project, the maintenance cost varies. However, it starts from INR 1000/ month.

        We do provide subscription-based monthly, quarterly and annually payment modes.

        Drop us an email or submit your query at our support link/ mobile app. It will create a ticket, which will be followed until closed by our support team.

        Our support team is available on phone and email.
        Our Website Maintenance Services Are Applicable to

        A Wide Range of Platforms and Technologies

        To ensure that you receive the most reliable maintenance solution, we offer services on the most widely used website platforms and technologies. We offer website maintenance services for some of the most well-known website platforms, like the following:

        Choose us as your

        Website Maintenance Partner

        We’ve been in business for over 12 years, and we’re always evolving our services to stay on the cutting edge. We’re a web maintenance company with big ideas, and we value every client relationship. Choosing us is always a good idea as you will never have to worry about your website maintenance again.

         

        SATISFIED CLIENTS

        Our clients experience great results and we have nothing but positive feedback. Experience what thousands of satisfied customers already have: an enjoyable, hassle-free website experience.

        New Concept

        12+ YEARS OF EXPERIENCE

        For the past 12 years, our company has been providing the best website maintenance services to thousands of businesses throughout the world.

        New Concept

        INDUSTRY EXPERTS

        At New Concept, we have a team of experts who know how to keep your site running smoothly and securely.

        New Concept

        AVAILABLE 24X7

        As a diligent, professional, and customer-oriented team, we're available 24*7 for you. We're ready to assist you in any way we can.

        New Concept

        COST-EFFECTIVE

        We'll give you our best work at the most reasonable and affordable prices. We'll do everything possible to meet your expectations, budiness requirements and ensure you are 100% satisfied with your purchase.

        New Concept

        TIMELY EXECUTION

        We get things done on time. When you choose us, you're choosing a team that is committed to achieving your goals and deadlines.

        New Concept

        Speedier is Better. Make Your Website Run at Its Fastest Pace.

        Our services are quick, efficient, and cost-effective. Get in touch today to see the difference in website speed.

        Did You Know?

        Interesting Maintenance Facts and Stats

        87% of the website have high or medium cyber security risks.

        38% of viewers will bounce and exit your website if the website layout is unattractive.

         

        73% of the websites run on vulnerable and outdated software.

         

        83% of users expect sites to load within three seconds.

         
        Industries And Technology That Are Covered In

        Our Regular Maintenance Plans

        We serve businesses in a variety of industries, including eCommerce websites, Corporates, NGOs, news websites, blogs, education, healthcare, and more. Our regular website maintenance services are designed to keep your company’s site up-to-date and secure.

         

        News Group & Blog Maintenance

        Whether it's a small blogger website or a big news portal, we do maintain any scale of news websites.

        Websites of Schools, Colleges, and Institutes

        We are specialized in maintaining websites for institutes our many websites are hitting the top-notch of SERP.

        Healthcare & Hospitality

        We have extensive expertise in managing and maintaining Healthcare & Hospitality websites with ease and efficiency.

        eCommerce

        We have a team of ace professionals working for many well-known e-Commerce websites.

        Corporates

        Our standard procedure and protocols ensure ease in maintaining corporate websites.

        NGO, Social Organization Websites

        Our Web Maintenance program also undertakes many NGOs, Social organizations, Community Websites, etc. with a special discount applied.

        Did You Know?

        Thousands of Success
        Stories

        From Every Corner of the World

        Need A Quick Response?

        Get in Touch to Get Started

        Ready to Speak with a Marketing Expert? Give us a Ring or Email.

        +91 7498089987 +91 9503485266 

        Request FREE Analysis & Quote

        Just fill in the form, and let our experts handle the rest.